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2 Messages

Tuesday, March 19th, 2024 3:55 PM

I no longer have an account....How do I return my receiver

My account was cancelled several years ago. Can someone please tell me how to return my receiver?

I can't get to customer service because I can't log in because I no longer have an account.

Thanks in advance for any help!

ACE - New Member

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5.2K Messages

8 months ago

No need to return it now if it has been several years later. You were likely already charged the non-return fee for the receiver.

2 Messages

8 months ago

Thanks for your reply.... so can I sell it? Or give it to Goodwill?

I don't need it and I don't want to throw it away.

ACE - Sage

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46.1K Messages

8 months ago

Goodwill won't want it and it's of no use to another DirecTV customer. Take it to an electronics recycler. 

ACE - New Member

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5.2K Messages

8 months ago

@mk56 

What is the receiver model of the box? I may be able to get it off your hands and salvage the parts if you don’t want to throw it out.


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