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Saturday, June 1st, 2019 10:25 PM

I wish to disconnect the receiver in the master bedroom

I want to disconnect receiver in master bedroom

Accepted Solution

Official Solution

ACE - Expert

 • 

23K Messages

6 years ago

@Marsinleat 

 

Just like removing/downgrading any programming, you must call DirecTV to do so. Once deactivated, the box cannot be turned back on (per their new account system setup), so make sure you are forever done with it.

 

What model is the box?

ACE - Sage

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46.4K Messages

6 years ago


@Marsinleat wrote:

I want to disconnect receiver in master bedroom


Call DirecTV at 1 800 531 5000 and tell them you want to remove this receiver from your account. They'll tell you if and how it needs to be returned. 

 


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