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3 Messages

Saturday, January 27th, 2024 2:23 AM

LG TV not recognizing the HR54-500 dvr

I have a new LG 86UQ7070ZUD smart TV. I've connected it to the Direct TV HR54-500 DVR and it is not seeing the input. The HDMI cable is connected to the DVR and the HDMI arc connection (HDMI 2 input). Why doesn't the connection work? What can be done to see the DVR on the TV.

ACE - Expert

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20.6K Messages

10 months ago

Have you used the TV remote to select HDMI 2?

3 Messages

10 months ago

Yes.

ACE - Expert

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20.6K Messages

10 months ago

Any error codes?  Can you try using another HDMI input on the TV?

3 Messages

10 months ago

No error codes. We tried both the HDMI 1 port and 2 port. We also tried a new HDMI cable. The TV shows "No Signal" on the input associated with the DVR.

ACE - Expert

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20.6K Messages

10 months ago

Do you have another device that you plug into those HDMI ports? Can you try another TV?

ACE - Sage

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46.1K Messages

10 months ago

Tried a different HDMI cable?

ACE - Expert

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20.6K Messages

10 months ago

Yes, they did a new one

ACE - Sage

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46.1K Messages

10 months ago

Can you try the DVR on a different TV?


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