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New Member

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7 Messages

Wednesday, June 21st, 2023

Minis not working properly on several TV's, keep going out and continuously are searching for signal, but Genie is working fine?

I have 4 Minis and 1 Genie.  The Genie works fine and was just replaced with a new one to rule out the problem.  The signal to the mini's is intermittent, in other words the signal shows up for a minute or so and then it goes into search mode (error 622).  This is happening on all TV's connected to Mini's.  We've done reset after reset and the problem is still happening.  Not sure what else to do now.  Any thoughts?

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New Member

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7 Messages

2 years ago

Thank you all for your help and comments/questions.  Apparently, my LAN was also not stable and although working, was having low level interruptions.  This caused the ethernet connection to the DTV splitter-box to affect the signal transmission to all the Mini's.

Once again, thank you all for jumping in and help troubleshoot.

Best,

arcort

ACE - Expert

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21.3K Messages

2 years ago

Your internet has nothing to do with the Genie streaming to the minis.

New Member

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7 Messages

2 years ago

I disconnected the Deca and the problem went away..  just sharing..  Thanks y'all!

ACE - Professor

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2K Messages

2 years ago

Connected to Swim Switch Lose connection could cause your issue

ACE - Expert

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21.3K Messages

2 years ago

Could be a faulty DECA BB not just being connected to the internet.

ACE - Expert

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23.4K Messages

2 years ago

Internet not required for DirecTV or any boxes. However a bad connection to the BB Deca, or that Deca being faulty, could cause communication issues over the lines.

If you have the regular Genie, another issue is you have 1 too many Minis as only 3 can be in use at one time (as 2 of the 5 tuners are kept to the Genie for PiP). Dedicated receiver/HDDVR instead of 4th Client can help.

But if you have the Genie-2 (HS17), then 4 is fine as has supports up to 7. Forbids other receivers though, so you are only permitted Clients.


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