5 Messages
Move my Genie 2 Model HS17-500 to another room
Simply put, could I move my 'tower' to another room myself.
My mom doesn't like the 'noise' it makes during the night when sleeping and she gets nervous.
Can I move that 'tower' to my kitchen t.v..
Is it that simple to do or do I need a tech?
Will I have to make any 'set-up' changes to the kitchen t.v.? If so, then I think I would be more comfortable having a tech do it.
Thank you
Accepted Solution
DIRECTVhelp
Community Support
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255K Messages
10 months ago
Hi, @luapsmail. While you can move your Genie 2 by yourself, we still recommend scheduling a professional technician appointment to take care of it for you. I'll send you a DM, so we can discuss your options further. Claudine, DIRECTV Community Specialist
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litzdog911
ACE - Sage
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46.4K Messages
10 months ago
You'll need to have a satellite coax cable at the kitchen location for the HS17 Server box.
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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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shannon02
ACE - Expert
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21K Messages
10 months ago
Whatever coax the HS17 is connected to has to be connected to the red power pass through port on the SWM splitter to power the SWM LNB. You will need 2 coaxes 1 from the HS17 to the splitter and one from the splitter for the mini on the TV.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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shannon02
ACE - Expert
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21K Messages
10 months ago
If there is a place to put it outside the room you can get more coax and a f81 barrel nut to move it.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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luapsmail
5 Messages
10 months ago
Thank you Claudine!
I'll await for your DM on scheduling an appt for a technician.
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