Contributor
Need new location connected to DirecTV receiver
Hi. I think I need a service technician to come to my house and connect my supply line (coax) from my existing DirecTV junction box (they installed) to a new room in my house where the main receiver will be moved to. All wiring is run and in location, just need connection and movement of the main DVR and Genie. Yet, I cannot find any possible way to do this or request this at DirecTV, and can't understand why? I cannot be the only customer in the history of the company to ever ask for this important service.
litzdog911
ACE - Sage
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46.4K Messages
6 years ago
Call DirecTV at 1 800 531 5000 and schedule a service tech.
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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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nabukl
ACE - Professor
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2.3K Messages
6 years ago
This is a receiver installation and relocation order that needs set up, $49.00 approximately for each one.
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Former directv csr and tech support rep.
Proud Grandma of 3
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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RobAinAZ
Contributor
6 years ago
Thank you litzdog and nab!!! It was unnatural thought for me to call, I thought it would be an easy submission online to save everyone time and effort to get this simple thing done. But we'll spin up a cycle on it 🙂
Thank you both once again!
Rob
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