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Contributor

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1 Message

Thursday, August 8th, 2019 2:50 AM

Need to know exactly what equipment to take to UPS

I couldn't understand the woman I spoke with while cancelling my DirecTV service.  She told me to take my equipment to either FedEx or UPS and they have the boxes to return it to DirecTV. she was not clear on exactly what equipment I need to send back, and I dont want to be charged at a later date. I'm planning on going to UPS tomorrow to return everything. Just need to know what to return  Thanks in advance. 

ACE - Expert

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23K Messages

6 years ago

To answer that we need to know the model number of each receiver/client box that you have. This is a public forum so we have no way to know what you have unless you tell us.

ACE - Expert

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21.1K Messages

6 years ago

HR44/54 Genies, HS17 Genie2, C41/51/61 minis with access cards and power bricks.

ACE - Expert

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23K Messages

6 years ago


@shannon02 wrote:

HR44/54 Genies, HS17 Genie2, C41/51/61 minis with access cards and power bricks.


I would add to that list H25, C41W, C61K, C61W, and HR54R1.

 

The only one I'm not sure 100% if returnable or not is the Genie Lite (H44). I believe it is, but it is an odd model.


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