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Saturday, July 11th, 2020 4:29 PM

New roof

Replacing asphalt shingle roof with new metal roof,

do I need a different mount for the satellite dish I have

for a metal roof.

ACE - Sage

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46.4K Messages

5 years ago

Probably. Call DirecTV and they'll send a tech to reinstall the dish with a proper mount.

 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

5 years ago

I have called direct tv/ att and have not been able to find anyone who speaks

English. They all tell me pay for a tech to come look at it, just trying to save the

$49 to make sure the Tech has what he needs and I don't have pay for a

second appointment.

ACE - Professor

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2.3K Messages

5 years ago

DirecTV doesn't install on metal roofs.


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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21.1K Messages

5 years ago

If it is a flat metal roof DTV can use a sled mount.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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