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Monday, August 12th, 2019 1:03 AM

Noise coming from receiver

When I change the channel the receiver makes a grinding noise ... and there is a static noise on the TV and the volume is low 

ACE - Sage

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46.4K Messages

6 years ago


@Amanda79 wrote:

When I change the channel the receiver makes a grinding noise ... and there is a static noise on the TV and the volume is low 


That's not good. What is your Receiver/DVR model number? 

When did the problem start?

What troubleshooting have you tried so far?

 

ACE - Expert

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22.9K Messages

6 years ago

Ouch, sounds like either a hard drive or fan issue. Check to make sure vents are clear and free of debris and that box is in well ventilated area out of direct sunlight.

 

But outside of that, very good chance it needs replacing. Warranty replacement is $19.95 delivery, covered if you have their optional equipment protection plan. Be prepared agent would probably offer an upgrade as an alternative option. Before doing so, I would post the model numbers of all boxes you have so that experienced customers can give guidance. Better to go in informed in case you get an agent who doesn't take the time to verify what is best for your personal setup.


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