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1 Message

Wednesday, December 29th, 2021 5:29 PM

Prime video

previously had Xfinity and had access to Amazon Prime video; we switched to Direct TV and was told we would still have Prime Video; have tried everything I know and cannot get the application on my TV.

What is the solution?

JG

ACE - Professor

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2.3K Messages

3 years ago

Use your smartv app or a steaming device,  you were given wrong info there's no way to access any streaming services via directv 

ACE - Expert

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2K Messages

3 years ago

Presuming you have Directv satellite service, the above is true. There is no way to access any streaming service except Directv’s own on demand through a Directv satellite receiver. If you have Directv Stream and a Directv Stream set top box, you may be able to do download the Prime Video app to that set top box or as suggested, a smart tv or other streaming device.

ACE - Expert

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23K Messages

3 years ago

DirecTV (satellite) has no access to Amazon Prime, Netflix, Hulu, or any other streaming TV provider. They have nothing to do with each other. Your Prime Video will be an app downloaded onto a "smart TV" or dedicated streaming device such as Roku, Firestick, etc.


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