Receiver resetting multiple times daily

@AvylonMyst 
I'm experiencing the exact same situation as you with the same model receiver, I have multiple H24s but non of the DVR models are affected, only the smaller H24-200 is getting this issue.

Unplugging, removing the card and waiting 5 minutes and then rebooting, resetting with the red button twice in a row, has not helped. Maybe a full "reset everything" might help?

Hopefully @DIRECTVhelp can chime in on this ongoing issue with this model. I'm running firmware 0xd49.

DTV is still owned by AT&T they just added a partner.

Hi @Naqurose Thank you for reaching us! and sharing this situation.

We would like to check what is happening with your receiver. Please create your own post along with more details of the situation, so we can take a closer look.

We are going to be here to help you.

Manuela, DIRECTV Community Specialist.

Many people reporting this. Might be linked with DirecTV downloading new logos. Try doing a "clearmybox" and see if that works.

have you tried a "clearmybox"?

@pugpaw 

AT&T still owns DirecTV, so not sold, but they have added in a partner. There have been increasing posts about a resetting issue. It is suspected there is a problem downloading the new logos.

Just posted the same thing and saw how many dozens of "related conversations" there are regarding this issue, yet tech support continues to pretend that they have never heard of anything like this. 

I dearly love the Philippines but these call centers are horrible. 

I have tried a clearmybox, double red reset button within 30 minutes, the receiver is still saying it needs to be reset every couple hours.

double red reset isn't a clearmybox. 

@TexasBrit 

Ok, I thought red reset button twice within 30 minutes had the same effect, but I'll try the actual clearmybox in the smart search later this evening.

Can anyone report if the CLEARMYBOX operation fixes this problem? My h24 receivers are rebooting by themselves like others. Or is it better to wait for DTV to fix the problem with an update.

Hi @Naqurose Thank you for sharing this with us.

In order to better assist you, please create your own posy by clicking here So we can take a closer look.

We will be here to help!

Manuela, DIRECTV Community Specialist

Hi @pugpaw Thank you for reaching us! We are here to help.

We would like to check what is happening with your receiver. In order to do that please create your own post Here along with more details of the situation, so we can take a closer look. 

We'll be happy to work with you. 

Catalina, DIRECTV Community Specialist. 

Same problem--3 places in toen
Message on tv:
Reset required
Receiver needs to reset...
Happening at RV park where we have Directv through the park.
Happened at planet fitness gym yesterday.
Happened at Chili's restaurant Friday.
Happening at 3 places in town--college station, texas.