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Wednesday, January 22nd, 2020 5:36 PM

Recycle receivers in texas

I have model number HR54-200 and C51-700 C51-500 are those recycle?

ACE - Expert

 • 

22.9K Messages

5 years ago

Those are NOT for recycling. You must return them to DirecTV. Take to a FedEx or UPS Store that participates in the free return program, making sure to get receipt showing they took possession. If your service address is over 10 miles away from a participating shipper, then call DirecTV so they use the old process of sending you a prepaid return kit.

Only the 1st generation Genie and Mini Genie Client (HR34 and C31) are non-returnable. All other Genies still go back. So you must return the HR54 and both C51s.

(Please post in a thread you have already created instead of a new thread for each new response. Helps keep your question and responses together)


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