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Tuesday, May 12th, 2020 6:49 PM

recycling old boxes

di not recieve return labels to recycle boxes. where can I get two of them or will have to throw away old boxes

Employee

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34K Messages

5 years ago

you need to drop it off with a participating fedex or ups store,(not all are participating) make sure you have your account number and get a tracking number ,they will pack and ship it at no charge to you below are links to find a participating center, if you are more than 10 miles from a participating center then call and inform them your more than ten miles from a participating location and they will send boxes and labels.

www.fedex.com/attreturns or www.theupsstore.com/locations.

To assist our customers during this time, we?re temporarily extending the timeframe to return your DIRECTV, U-verse TV, or AT&T Internet equipment from 21 days to 60 days. Get more information here about how to locate a drop-off location and return your equipment.

ACE - Expert

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23K Messages

5 years ago

What models are the boxes? Just in case any of them are returnable.

How To Return The Equipment

Go to a FedEx or UPS location with your account #. No need to bring a box or label, the equipment will be boxed it up & shipped out at no charge. The process takes less than 5 minutes.

Find FedEx Office locations at www.fedex.com/attreturns.

Find The UPS Store locations at www.theupsstore.com/locations.

If over 10 miles away from a participating shipper, then you call DirecTV for the old process of sending you a prepaid return box (not just a label).

For any boxes that turn out to be non-returnable then drop off at electronics recycling (without access card), or www.directv.com/recycle for other options.

(edited)


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