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Tuesday, March 22nd, 2022

Remote not responding after battery change

I changed batteries and now remote is dead.  I can’t get to menu to do anything. 

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4 Messages

10 months ago

I need help

4 Messages

10 months ago

I can’t get my remote to go to menu

ACE - Expert

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21.3K Messages

10 months ago

ok

4 Messages

10 months ago

Rite

4 Messages

10 months ago

Hello

ACE - Expert

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21.3K Messages

10 months ago

What is the remotes model number starts with RC?

ACE - Expert

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23.4K Messages

10 months ago

@Joyner 

What is model number of remote?

Is it only the menu it doesn't go to? Everything else works?

Model of box it is paired with?

Does it do anything when you press MENU? (even a bonk sound from the TV)

In case issue is on the box side, did you try a red button reset?

This is a public forum of other customers, not a live running chat of official support. We'll try to help based on the details you provide.


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