New Member
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1 Message
Removal of equipment
I recently bought a condo with a post and dish installed on the patio. I have been trying for an hour to get someone to give me an answer on how to remove the equipment. It is not mine and I never had an account. It should not be my responsibility to remove it. When calling the local cable companies, they connect me to someone in Indonesia or another foreign company. This should not be my responsibility. I do not own the proper tools to remove it.
sandblaster
ACE - Expert
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2K Messages
3 years ago
Yes, it is your equipment. You bought the condo, so now it’s yours. Once a satellite dish is installed, it becomes the property of whoever had it installed, in your case the previous owner of the condo. Directv will not remove it. It is the equipment owner’s responsibility. If you wanted it removed before you bought the condo, you should have worked that out with the previous owner.
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Juniper
ACE - Expert
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23K Messages
3 years ago
Upon install, only receiver/client boxes are still DirecTV's property. Everything else is customer owned.
When you bought the condo, that included the post and dish. So yes, it is now your responsibility. Either you do it yourself, find someone willing to do it for you, or leave it where it is. DirecTV never removes equipment as it is customer owned.
Naturally a local cable company will have nothing to do with satellite TV equipment.
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Juniper
ACE - Expert
•
23K Messages
3 years ago
Upon install, only receiver/client boxes are still DirecTV's property. Everything else is customer owned.
When you bought the condo, that included the post and dish. So yes, it is now your responsibility. Either you do it yourself, find someone willing to do it for you, or leave it where it is. DirecTV never removes equipment as it is customer owned.
Naturally a local cable company will have nothing to do with satellite TV equipment.
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