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T

New Member

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1 Message

Saturday, December 4th, 2021 4:19 PM

replace remote control on protection plan

I have the protection plan.  I cannot order a replacement remote unless I pay $15.00.  Should be free on plan

ACE - Professor

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2K Messages

3 years ago

Depends on which Level PP you have the basic plan will have that effect 

(edited)

Employee

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1.2K Messages

3 years ago

9 bucks on Amazon including new batteries 

ACE - Expert

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21.2K Messages

3 years ago

@goldw1800 

Doesn't depend on level of the Equipment Protection Plan (EPP). Remotes are covered in the base one. Agent was wrong.

DIRECTV Protection Plan & Protection Premier Plan | DIRECTV

Under Protection Plan ($8.99)

Protection for your DIRECTV™ system includes:

  • Shipping for receiver replacement
  • Remote controls

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