Required equipment upgrade or lose local channels.

I have had tech's out at least 4 times to do this upgrade.  My dish is at the peak of my house.  They look at it and say they can't go up there and leave.  Something to do with can't get off the ladder policy.  I'm 78 years old and can't replace it.  Directv put it where it  is 20 some years ago.   Guess i start looking for new provider.  Thanks AT & T.