New Member
return direct tv reciever
i have 4 DirectTV receivers, now i need only 3 . therefore i want yo return one of the receiver by go to UPS store to send it back to AT&T or Directv .
do i need to call Directv first or just return it , then my account will be deduct renting fee for the one i return.
Thanks.
ML
shannon02
ACE - Expert
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21.1K Messages
5 years ago
You have to call DTV first to deactivate it using its RID and access card number then you take it to a UPS/FedEx store with the access card inside and your account info to scan it in and keep the receipt. There is no rental fee.
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Juniper
ACE - Expert
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23K Messages
5 years ago
Call DirecTV to deactivate the box. To verify if returnable or not, what is the model number?
If returnable:
There is no "rental" fee. The $7 is for the authorized TV, even if you don't use a box itself. It stops billing once removed of course.
(edited)
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