New Member
Return Equipment
I am trying to return my equipment. I have called 6 times to request a return box and label as Fedex and UPS are both 100 miles away. I keep getting an email and scan to take to Fedex. How many times do I have to explain that there is no a FEDEX or UPS. Please just send me a return box for each of my receivers with a return label. What is so difficult about this request.
Juniper
ACE - Expert
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23K Messages
4 years ago
What are the models of the boxes? Perhaps they are non-returnable explaining why a return kit order isn't going through.
Don't know what "scan" you are getting, but boxes are normally taken to FedEx or The UPS Store without a label as they have a special return setup with AT&T that now extends to DirecTV. Naturally if over 10 miles from a participating location, then the old process is used but only if model is still returnable.
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