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Wednesday, March 25th, 2020 2:16 AM

return of receivers

hello. I received a message saying that I have to return the directv receiver. however, I did not receive a package in which I have to ship the receiver in. Please help. Thank you

ACE - Expert

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22.9K Messages

5 years ago

DIRECTV Equipment Return Information

If you are replacing a receiver or canceling your DIRECTV account, the receivers must be returned to AT&T. If the equipment is not returned within 21 days from the date the account is changed or canceled, it will result in an equipment charge.

How To Return The Equipment

Go to a FedEx or UPS location with your account #. No need to bring a box or label, the equipment will be boxed it up & shipped out at no charge. The process takes less than 5 minutes.

Find FedEx Office locations at www.fedex.com/attreturns.

Find The UPS Store locations at www.theupsstore.com/locations.


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