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Wednesday, January 6th, 2021 1:37 PM

return unused mini boxes

I have two mini-receivers for bedrooms that do not connect and not interested in them. Please send postage paid boxes to me so they can be returned and off my bill.

Employee

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34K Messages

4 years ago

You must call to cancel those boxes then take them to ups or FedEx 

ACE - Expert

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22.9K Messages

4 years ago

@tjwelty67 

You have to call DirecTV to deactivate any boxes. If these are Mini Genies, those are Clients, not receivers. You will need to go into the main Genie and unpair them as well.

How To Return The Equipment 

Go to a FedEx or UPS location with your account #. No need to bring a box or label, the equipment will be boxed it up & shipped out at no charge. The process takes less than 5 minutes. 

 

ACE - Sage

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301 Messages

4 years ago

Post from

AT__TExpert70

Is a phishing attempt. The phone number in his post is not AT&T, it is fraud do not respond using that number. 

ACE - Expert

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22.9K Messages

4 years ago

Crooks like the non-employee AT_TExpert(insert random number) should not be protected by the Geneva convention and instead be subject to extreme forms of cruel and unusual punishment.


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