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1 Message

Wednesday, July 10th, 2024 3:56 PM

Returnable items?

I have some DirecTV items in stock that I would like to return, if possible.  Can you tell me if the following items are still returnable?

C61-700

H25-500

C51MP-700-T

HR44NC-200-T

Community Support

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20.5K Messages

4 days ago

Hi there. Yes, those boxes that you mentioned are returnable. Visit Returning your DIRECTV equipment | DIRECTV Support to learn what DIRECTV equipment needs to be returned and how to return it to avoid being charged a non-return fee. Jason, DIRECTV Community Specialist.

ACE - New Member

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5.2K Messages

4 days ago

Those Receivers and clients can be returned to a participating FedEx or UPS location. Please bring your equipment with power cables and be sure to have your account number handy when the store clerk asks. Additionally, ensure you get a receipt as this is proof of your return in case you are accidentally charged a non-return fee.

(edited)

ACE - Expert

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19.9K Messages

3 days ago

This sounds like a business.

New Member

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483 Messages

3 days ago

was told no cables...

ACE - Expert

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20.7K Messages

3 days ago

Power cables has been standard in the return spiel, but no biggie if they aren't all there as they haven't charged any NRFs for it.

ACE - Expert

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20.7K Messages

3 days ago

@ChrisAtKasted 

You say "in stock". Are you a business? If so then you need to go through official channels on anything that might be returnable through your company agreements.


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