Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

graywv's profile

Contributor

 • 

1 Message

Monday, August 31st, 2020 3:58 PM

Returning my Directv equipment as asked, do I need a return label? and it says take it to UPS or FedX?

Equipment return to Directv

Employee

 • 

34K Messages

4 years ago

 

you need to drop it off with a participating fedex or ups store,(not all are participating) make sure you have your account number and get a tracking number ,they will pack and ship it at no charge to you below are links to find a participating center, if you are more than 10 miles from a participating center then call and inform them your more than ten miles from a participating location and they will send boxes and labels.

www.fedex.com/attreturns or www.theupsstore.com/locations.

To assist our customers during this time, we?re temporarily extending the timeframe to return your DIRECTV, U-verse TV, or AT&T Internet equipment from 21 days to 60 days. Get more information here about how to locate a drop-off location and return your equipment.

ACE - Expert

 • 

22.5K Messages

4 years ago

What are the models of each box you have? Just to be sure if returnable or not.

 

How To Return The Equipment 

Go to a FedEx or UPS location with your account #. No need to bring a box or label, the equipment will be boxed it up & shipped out at no charge. The process takes less than 5 minutes. 

 

 


NEED HELP?