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Contributor

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2 Messages

Saturday, September 3rd, 2011 3:38 AM

running receiver self-check

During reboot stuck on running self-check  What can I do  

ACE - Sage

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46.4K Messages

14 years ago

Try pulling the AC power cord for several minutes. Then repower.  If it still hangs on "running self-check" be sure to wait at least 30-min.  If it still won't finish booting up, then Call DirecTV to request a replacement Receiver/DVR.  It's free if you have their Equipment Protection Plan, or within 90-days of installation.  Otherwise ~$20 for shipping.  Or ~$50 to have a tech come replace it for you. 


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