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S

New Member

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4 Messages

Sun, Sep 12, 2021 10:28 PM

Satellite dish set up?

I have 1 receiver and 2 boxes. One tv works fine the other goes straight to satellite dish set up.  I selected all options and wait for configuration. Re test comes up. Re test again and nothing. Menu button/ all buttons do nothing. I'm lost. I've unplugged,reboot. Re wire. Nothing works. Always back to satellite dish set up page.

Responses

Juniper

ACE - Expert

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13.7K Messages

13 d ago

Well a receiver is a box so saying 1 receiver and 2 boxes doesn't tell us anything.

What models are each box?

Which one is the problem?

Is there an error code?

Did something change or occur before this happened?

New Member

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4 Messages

13 d ago

This system is on a boat. Traction Direct tv  mobile, reciever/controller with M1 KVH satellite dome. 

The other direct tv boxes are model H24-100R. These boxes run off of the tracvision box. One works. The other says "satellite dish set up". No other screen or option available on this one particular box. 

shannon02

ACE - Expert

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14.9K Messages

13 d ago

The KVH system was not provided by DTV.  Have you tried swapping the H24s?

Juniper

ACE - Expert

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13.7K Messages

12 d ago

Also be prepared to update your setup in the foreseeable future.

DirecTV is in the process of shutting down their MPEG-2/SD-only feeds. Currently the only option for boats that supports that going forward is the Intellian s6HD. The H24 is a MPEG-4 box so good there.

TexasBrit

ACE - Expert

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13.2K Messages

12 d ago

This is a kvh issue not direcTV

New Member

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4 Messages

12 d ago

Thanks everyone. Going to switch boxes first. My other Capt said this happened to him before.  Direct tv reset from there office.

New Member

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4 Messages

12 d ago

About the kvh? Do I need nee hard wardwair soon to be compatible with Direct TV.  Dome satellite should be fine right?

shannon02

ACE - Expert

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14.9K Messages

12 d ago

All DTV can do is refresh the account authorizations and that will not fix a box that is defective.



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