6 Messages
SELF INSTALL
I am currently a Stream customer, but i am unable to have a tech install at my apartment complex because of how strict the leasing company is. I am wanting to buy equipment from Solid Signal and install myself. Would DIRECTV let me create a new account for satellite and activate the receiver i purchase from SS? I plan to have a dish pointed out my window and mounted on a table. I have clear view of the southern sky.
DIRECTVhelp
Community Support
•
254.4K Messages
4 months ago
Hi, @dillardjm. New installation for DIRECTV via Satellite requires a technician visit, and only DIRECTV provided equipment is allowed. Visit DIRECTV Residential Terms of Service - Legal Policy Center to learn more. - Shania, DIRECTV Community Specialist
0
0
dillardjm
6 Messages
4 months ago
I am unable to get it installed by a technician where I live. I can do the install myself. I have done it with DISH Network. I am trying to give you my business and I have limitations that is beyond my control.
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
4 months ago
We appreciate your business. However, you'll need to engage with the Multi-Dwelling Unit Department to help you with the installation. Please contact them using this phone number 888.342.7288. DIRECTV appreciates your understanding. - Shania, DIRECTV Community Specialist
0
0
litzdog911
ACE - Sage
•
46.1K Messages
4 months ago
Why do you want to switch from DirecTV Stream to DirecTV Satellite?
0
0
dillardjm
6 Messages
4 months ago
I want to convert to satellite because my apartment complex locks everyone in with the internet they use and it’s slowwww. Single digit mbps. Too slow for live tv. I’d rather have satellite so I have full control over it.
0
0