New Member
Shipping label
I was needing to return my receiver. Can I print off a shipping label or do you send me a return kit?
Thank you, Robin
New Member
I was needing to return my receiver. Can I print off a shipping label or do you send me a return kit?
Thank you, Robin
goldw1800
ACE - Professor
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2K Messages
5 years ago
Take your account # to FEDX or UPS --they will pack it and ship it back at NO charge to you --KEEP your Tracking Number as proof of return.
It's that Easy
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JefferMC
ACE - Expert
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37.1K Messages
5 years ago
A little clarification:
Take it to a The UPS Store or FedEx Office, not to one of either company's shipping drop off locations or hubs.
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
What is the model of the box?
If returnable:
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goldw1800
ACE - Professor
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2K Messages
5 years ago
NO as those don't do packing --D* has a shipping Contract with UPS & FEDX
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JefferMC
ACE - Expert
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37.1K Messages
5 years ago
Are you agreeing or disagreeing with me. I can't tell.
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goldw1800
ACE - Professor
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2K Messages
5 years ago
Neither-Take it to one of those Office's with a counter
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
If was in response to me, that is the official AT&T/DirecTV instructions. The links should assist in finding a participating location, which would be a full main store and not a small shipping annex or the like.
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JefferMC
ACE - Expert
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37.1K Messages
5 years ago
I really wish the official instructions would say "The UPS Store" and "FedEx Office" because there are actual UPS and FedEx locations that will not take your device. Not just small shipping annexes, actual shipping offices of UPS/FedEx, but they're not equipped to pack the goods or issue the receipt.
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