STB Services Port issues (410 & 818)

Receiver:  HR24/200

Software:  0xdae, Wed 10/26, 1:37a

STB Services Port:      N/A (410)

Status:                            -

Audio Services Port:   -

Network:                      Ethernet Connected 

Internet:                       Connected

I received a reconditioned Receiver/Box from DirectTV, and I don’t receive DirectTV Apps anymore; i.e.; Sportsguide, AccuWeather, etc.  I cannot DVR Record On Demand Programs?  What is the issue with the Receiver/Box?

I used to get these prior to you re-authorizing my service…?  Thank you

Cory [Edited per community guidelines]