Technician not showing up for appointed time
Am I the only customer that has trouble with a technician not showing up? We have been dealing with this issue for three visits. I was given a window of 12-4 and all three times they wanted to extend the time frame to 6 pm. Technician never called or texted me saying he coming or not coming or running late. Always a no show.! I called the service number and every time they reassured me technician was still coming. Very disappointing in customer service solving this issue!!!