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Friday, September 25th, 2020 10:22 AM

Technician scheduled

I would like to know about technician not showing to appointment,  especially after receiving a text stating that they would be running a little behind time?

Employee

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34K Messages

5 years ago

you would need to call directv

ACE - Expert

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22.9K Messages

5 years ago

Techs everywhere are struggling keeping appointments on time. Covid has short staffed them, plus slowing things down for any protections they must take.

Community Support

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255K Messages

5 years ago

Sure thing, @Rob1966.


We are happy to get to the bottom of your missed technician appointment. In order to proceed please provide us with the following information.

 

  • Your Full Name
  • Account Number
  • Best Contact Number for You

 

Thank you, we hope to hear from you soon!

 

Ariel, AT&T Community Specialist

Employee

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34K Messages

5 years ago

@Juniper  here we go again

ACE - Expert

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22.9K Messages

5 years ago

@ATTHelp 

 

Pardon Ariel, but thread is not private. This is happening too often and is a concern. Perhaps there is a Roo who could help with this, be they from Hundred Acre Wood or not...


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