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2 Messages

Thursday, June 1st, 2023

Unused TV boxes how do I return just those

We do not need all the boxes now as children have moved out. How do I send those extra boxes back. Tired of paying for them and they are not being used.

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ACE - Expert

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21.3K Messages

3 years ago

You have to call DTV with the RID numbers to deactivate them and it appears that the new partners are sending boxes again by FedEx to be taken to the post office.  If you can post the model numbers to see if DTV wants them back.

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ACE - Expert

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23.4K Messages

3 years ago

@KKOTROUS 

What are the model numbers of your boxes?

You call DirecTV to deactivate any boxes you no longer need. If any are returnable, you take them to a participating FedEx or The UPS Store for the free return (unless they use the old method to ship you a return kit to send back by USPS).

You save $7 for each TV you deactivate.


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