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Upgrade Equipment
I want to upgrade my Genie mini to a wireless genie mini. on hold for past 30 mins. is this something i can accomplish on-line?
New Member
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1 Message
I want to upgrade my Genie mini to a wireless genie mini. on hold for past 30 mins. is this something i can accomplish on-line?
Juniper
ACE - Expert
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23K Messages
5 years ago
You have to get a agent. However since wired is more reliable than wireless per the nature of the technology, that is not much of an upgrade.
If you don't have a free upgrade then the one-time lease cost of a Mini Genie is $99.
If this is your first wireless Mini, then you will pay $99 for the purchase and setup of the wireless video bridge (WVB) that serves as the antenna to the main Genie.
Upgrade comes with a 24 month service agreement regardless if free or not.
If you are replacing a C61K then you would lose 4K service as that is the only 4K model.
A HDDVR is preferred of a Mini Genie in most situations. Has 2 tuners instead of stealing 1 from the Genie. Comes with 500GB recording space. Can work independently, but a Mini Genie cannot work without the main Genie. There is no difference in monthly cost between HDDVR, Client, or even HD non-DVR.
If yo don't have a free upgrade, HDDVR one-time lease cost is $199.
Genie-2 (HS17) forbids everything but Clients and still has some post launch bugs so is not recommended. But if you already have it, you have the benefit of it being the only model with a WVB built-in.
No matter what you decide you must call and be patient. They are very understaffed per Covid-19. Many call centers closed, employees on extended leave, even limited on techs available. I might suggest holding off a bit on upgrading as that is a lot of hassle for little gain.
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