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2 Messages

Friday, July 1st, 2022

Upgrade from standard TV to 4K

I recently purchased a 4K TV set to replace an older 1080 set. I see little or no picture improvement. Do I need to upgrade my  service to obtain higher resolution?

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ACE - New Member

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5.2K Messages

3 years ago

That’s precisely your problem. DIRECTV programming is NOT broadcasted in 4K, just 720p/1080i. There are select PPV and On-Demand movies that are in 4K along with four or so channels, but that’s pretty much it. 

There’s no charge for 4K, you are just required to have a wired C61K client along with the HR54 because the HR54 itself does not do 4K.

(edited)

ACE - Expert

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23.4K Messages

3 years ago

@airgiod4 

Majority of programming on DirecTV is HD (720 or 1080). Upgrading to a 4K TV does not affect existing programming.

You can do a 4K upgrade to get the limited content that is in 4K (about 4 live channels and some PPVs). However it is a very specific setup, which might require sacrifice of some other capability depending on the equipment you have now.

What are the models of each of your current boxes?


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