Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

catman007's profile

Contributor

Sunday, September 22nd, 2019 8:32 PM

Vu cube v10 to H24 receiver.

Im attempting to connect my Vu cube v10 to my H24 receiver. Worked great with my previous sd receiver. King Controls told me it is designed to work with this receiver, but after going through the setup, it says satellite signal could not be detected. What am I doing wrong. Any help is appreciated. 

Accepted Solution

Official Solution

Juniper

ACE - Expert

 • 

17.7K Messages

3 years ago

The problem is most likely that you have an older receiving dish. DirecTV started shutting down the MPEG-2 (SD-only) feeds earlier this year (April 2019). The shutdown probably finally hit your area.

 

The only DirecTV MPEG-4 dish for RVs is the Winegard Trav'ler for auto aiming, otherwise a traditional slimline dish intended for home used on a tripod/sled mount with manual aiming is the alternative. So your V10 will not be usable going forward because of DirecTV's MPEG-2 shutdown.

 

The H24 itself will be fine as that is MPEG-4, but if the dish doesn't give it MPEG-4 then it cannot do anything.

shannon02

ACE - Expert

 • 

17.4K Messages

3 years ago

All SD only dishes are obsolete so it could be that your MPEG2 channels are shut down.

Contributor

3 years ago

I know the cube gets its power from the receiver. Does the h24 provide that per the rg6 cable connection-sat in.

shannon02

ACE - Expert

 • 

17.4K Messages

3 years ago

The H24 provides 13v or 18v depending on if it is an odd or even transponder been tuned.

Contributor

3 years ago

Not what I wanted to hear, but at least I can stop trying. Thanks for the quick response everybody.

Juniper

ACE - Expert

 • 

17.7K Messages

3 years ago


@catman007 wrote:

Not what I wanted to hear, but at least I can stop trying. Thanks for the quick response everybody.


Hopefully the RV installers will come out with more receiving dish options in the future, but currently it seems they are still trying to offload the older equipment as it can still be used in some areas (though only for a few months or so as the shutdown completes).

 

Good thing is this is a rare generation change. Just a new era as non-HD TVs haven't been made in many years to the point that DirecTV stopped offering SD-only service in 2015. So a big change like this shouldn't happen again for a very long time.


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.