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4 Messages

Thursday, July 22nd, 2021 1:32 PM

Wanted Direct Tv install

We have had 15 years never late on payment Man died wanted to install new service they kept canceling So Infinity he I come Never deal with this company ever again 

ACE - Expert

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22.9K Messages

4 years ago

That is several incomplete statements, and just a run-on sentence as no punctuation so had to try and translate your thoughts.

I gather from "Man died" you mean the DirecTV account owner? If so then yes a new account must be done, with one exception. The surviving spouse may take over the account, no new install needed.

Because of the pandemic they are short staffed on techs. This is like many other companies. This is not how they normally are. So your "never deal with this company every again" statement is not understanding that. If you need to go with another provider, that is up to you. But realize the world is not yet back to normal. Still a long way to go to fix up many of those issues. And your 15 years and never late on a payment makes no difference

That doesn't change scheduling options or the reality of short staffing.

(edited)

ACE - Expert

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28.3K Messages

4 years ago

Man died wanted to install new service

??????

So did the man try to order FROM the grave or did he want service TO the grave?

ACE - Expert

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22.9K Messages

4 years ago

@skeeterintexas 

I think by "Man" they meant the account owner. But I agree that was a very weird way to say it. Perhaps English is not their first language because that was a rough post.

ACE - Expert

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28.3K Messages

4 years ago

It's still a very strange post. 😕

New Member

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4 Messages

4 years ago

You People need to get a life, Att (Edited per community guidelines) period.., Im done Not looking for english lesson so get a life ..

(edited)

ACE - Expert

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22.9K Messages

4 years ago

@Will13 

We have a life. We choose to use some of it to help other posters.

The issue is you made a very confusing post. If you want help then you need to be clear about what the issue. Never tried to give an English lesson. The post was just so unclear that we were trying to make sense of it.

So if you want help, just be clear on the problem. If you didn't want help then why did you create an account and make this thread?


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