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Thursday, August 20th, 2020 1:11 PM

What are the Wi-Fi specs for the genie?

What are the Wi-Fi specs for the genie? Is it 2.4 and 5.0 ghz. When connecting to Wi-Fi the genie only see’s the 2.4 band, never finds the 5.0 band. 

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Official Solution

Community Support

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255.1K Messages

5 years ago

We're here to help, @katsrgreat47.

 

 

As @Constructive mentioned, It only connects to the 2.4ghz and we have some useful information on how to connect your DVR to the internet. Let us know if you have any other questions or if this helps. 

 

 

Elmi, AT&T Community Specialist.

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Employee

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34K Messages

5 years ago

only 2.4

New Member

5 years ago

Thanks, I couldn’t find any specifics in the information available in the documentation. My system is rock solid now. 

Community Support

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255.1K Messages

5 years ago

Hi @katsrgreat47, we are delighted to hear your network is "rock solid".

 

Thank you for the update on your network.

 

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

ACE - Expert

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23K Messages

5 years ago

@katsrgreat47 @Constructive 

 

Actually all Genies with the built-in WiFi CCK (HR44, HR54), and the Genie-2 (HS17), use 2.4Ghz and 5Ghz.

 

The original Genie (HR34) and all earlier HDDVRs that don't have the WiFi built-in, use the external wireless CCK which only supports 2.4Ghz.

New Member

5 years ago

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New Member

5 years ago

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