Who will come and take the dish off my house when I cancel?

@CaTazTrophy2020 

Only the receiver/client boxes are sent back. Everything else upon install (cabling, remotes, receiving dish, etc.) became your property. As such, if you want the dish removed you do it yourself or find someone you can hire to do it for you. It is highly suggested to leave the mounting to minimize the risk of any leaks.

Once anything is "mounted" on property it becomes the property of the property owner. I strongly suggest removing the dish part (just 3 1/2 in bolts) and disconnect the cable (7/16 in open end wrench) and leave the mounting. It can be used to mount an antenna for Over the Air TV which may offer allot more than you know of, all FREE.

I was on chat with an agent.  She obviously did not know what she was talking about because she created a ticket for DirectTV to remove my satelite dish.  We setup an appointment.  I took off of work because ("someone that is 18 years or older needs to be there" was her statement.  I did not download the transcript with the ticket number (my bad).  This is one of the many reasons DirectTv is losing customers.  

@DirectBob123 never use chat feature as the representatives there are not reliable and the changes are usually not recorded or saved to the account properly. Lesson learned, next time you should call them up for your concerns. Besides, if you want the dish removed, just put a post up on Facebook Marketplace or OfferUp for a free satellite dish and someone who is interested will come over and remove it for themselves. It works great, I have seen people do it plenty of times. 

Hello @DirectBob123 we're here to help clear things up.

Since the Satellite dish become property of the customer upon installation, it's not required to be returned to DIRECTV as part of the equipment. Our recommendation to get your dish removed is to contact a third party company specialize on uninstallations. 

Once you have the dish removed, you can recycle locally based on local options you may have. You can visit our recycling site for information about it.

Ximena, DIRECTV Community Specialist

@CaTazTrophy2020 

I know this is 3 weeks old but do you have fiberglass shingles? If so any good roofer and by that I mean a real roofer should be able to remove the mount and replace the shingles (if you have extras) so that you would never know it was there. 

@Catskills_Dan 

I used the dish mounting to mount an OTA antenna. The antenna as a smaller wind load so it is good as the mounting for a shorter pole (2-3 ft) which in my case works great for the 35+ FREE over the air channels.

I am an EX-DirecTV and AT&T customer. I dropped DTV because of two issues. 1. The nonrenewal of OANN and the extremes in WOKE programing. 2. The cost almost doubled for service. Consider your options and you may see you can have more for less away from DTV.

@ahwhite 

That's a great idea! 

@detuch254 

There is no way on earth that I would allow someone to come and remove a satellite dish from a roof unless I personally hired them as a reputable roofer to do so. Some guy from Facebook Marketplace isn't going to care what damage may occur down the road and he certainly will not be liable. 

If you've seen people do it plenty of times, has this been from a roof or the corner of the house? 

@Catskills_Dan 

There is only 3 bolts holding the dish to the mast. Remove the feed transducer from the end of the arm. Using a 7/16 open end you can disconnect the coax. then fee the coax back through the arm. You can use the coax on a over the air antenna. then there are 3 bolts usually holding the dish on the mast base. Not the part on the roof itself but the mast. the dish will slide up and off the mast pole. Now you have a great antenna base to attach an over the air antenna with a coax cable already in place. Just plug in the coax on the TV and you may get plenty of FREE tv channels.

I am an EX-DirecTV and AT&T customer. I dropped DTV because of two issues. 1. The nonrenewal of OANN and the extremes in WOKE programing. 2. The cost almost doubled for service. Consider your options and you may see you can have more for less away from DTV.

@Catskills_Dan i should have been more specific. By remove I mean the dish itself and not the actual bracket assembly. The mast and dish can be removed without affecting the actual mount, whether it be a stub mount or regular mount. 

@detuch254 

That makes perfect sense. Thanks for clearing that up. 

But one more thing...I know you were replying to @DirectBob123 

but the original poster @CaTazTrophy2020 

wanted nothing left which would include the mast and brackets. That's what I was thinking of. 

@Catskills_Dan 

@DirectBob123 

The removal of the whole direcTV dish and mount would be more of a problem with the roofing. I strongly suggest that only the dish itself be what is removed. Leave the mast base in place. It will not be as much a problem as removing it from an existing roof. It may actually come in useful if you do consider an OTA antenna. even the coax cable in place can be a big savings.

I am an EX-DirecTV and AT&T customer. I dropped DTV because of two issues. 1. The nonrenewal of OANN and the extremes in WOKE programing. 2. The cost almost doubled for service. Consider your options and you may see you can have more for less away from DTV.

@ahwhite Thanks for the great feedback and info.  I like your idea for the OTA route.  It is ridiculous how much DTV / ATT/ and others are charging for sub par programming.  Do you have any recommendations on where or which antenna to look at?  I am a newbie at this antenna stuff and not afraid of climbing roofs.  I am handy but would like instructions on installing these OTA.  Sounds easey peasey (famous last words).