If you continue to receive this error, please reach out to DIRECTV on Social Media for further assistance.
Your TV does not support this program's content protection.
I received this message this morning on my LG tv. "Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program".
The DireTV service technician set up the connection between the box and TV when I purchased the TV a few months ago, using one of his cables. To the best of my knowledge, he used a brand new HDMI cable. I have 2 other televisions in home, using HMDI cables--neither one are showing this error message.
I HATE calling technical support as the last time I called I needed to replace a receiver, I was sent a video bridge and still have not received the correct part. I do have the equipment protection coverage.
Does anyone have any ideas what I need to do so I don't have to call their "technical support" and risk having a stroke?