Contributor
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5 Messages
DIRECTV Streamer stuck on update
After I set up 1 of 3 Streamer boxes 1, I did not have Ethernet access is stuck at trying to check for updates then it says problem try later keeps doing this. Is there a way to reset box to factory settings as I ran a cable to it now but it still keeps doing this?
Juniper
ACE - Expert
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21.3K Messages
3 years ago
This is the DirecTV (satellite) part of the forum. Moved to the DIRECTV STREAM section.
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bcbsncjlj
ACE - Expert
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6K Messages
3 years ago
Hold the red button on the box down for about 20 seconds and the box will do a factory reset.
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flhpi96
Contributor
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5 Messages
3 years ago
I tried holding the red button in for 20 seconds it just resets remote and after reinstalling remote it still goes to screen downloading the update and never finish's
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bcbsncjlj
ACE - Expert
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6K Messages
3 years ago
Then it did not reset. Also are you using WiFi or ethernet connection for the update? Been some reports of issues with updates via WiFi. Try updating using ethernet.
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Dabuzzer
3 Messages
4 months ago
Do not have Ethernet available…only have wireless WiFi. Now what!
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Juniper
ACE - Expert
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21.3K Messages
4 months ago
@Dabuzzer
Please start a new thread instead of responding to ones from years ago.
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