New Member
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3 Messages
Email te: testing a remote
Is the email you sent me about testing a new email device for Direct Tv legit? I can’t log in to my account useing the link you sent me in your colorful email?
New Member
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3 Messages
Is the email you sent me about testing a new email device for Direct Tv legit? I can’t log in to my account useing the link you sent me in your colorful email?
bcbsncjlj
ACE - Expert
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6.4K Messages
2 years ago
No idea who you are and who you are referencing. This is only an open forum of users and subscribers. No one here would send you a request for anything.
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ronm_12962
New Member
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3 Messages
2 years ago
I signed up to be a user in this Direct TV forum. Thank you for the WARM welcome
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ronm_12962
New Member
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3 Messages
2 years ago
I see where the confusion is. When I said “you” i was referring to Direct TV.
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DIRECTVhelp
Community Support
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255K Messages
2 years ago
Hello. DIRECTV is here to assist you with your login issue. Let’s connect on this. Please check your DM, we just sent you a message to start our interaction and take a closer look. We'll be glad to assist you. LeonorA DIRECTV Social Media Specialist.
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bcbsncjlj
ACE - Expert
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6.4K Messages
2 years ago
Ok and your user account is working. This forum is about internet streaming. Nothing to do with testing email with a new device. Sure did not come from here
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
Are you a DIRECTV STREAM or DIRECTV satellite subscriber? The email sent was to test/receive a Gemini device now capable of streaming apps like Netflix, HBO Max, etc. This box integrates your regular DIRECTV experience with additional apps. If you find this appealing, call DIRECTV ( number in my greeting below) and let them know you are interested. If not, your current equipment of Genie clients and a regular Genie receiver works perfectly fine.
DIRECTV SATELLITE support: 1(800)531-5000
DIRECTV STREAM support: 1(888)429-4023
DIRECTV for BUSINESS support: 1(800)388-2505
DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994
For common errors, hit that RED reset button!
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
2 years ago
@ronm_12962
If the email you got specifically says "email device" then I suspect you got a scam email.
This is a public forum of other customers, not official support.
To protect yourself it is not Direct TV. It is DirecTV for the satellite service or DIRECTV STREAM for the streaming-only service. Though the streaming service is working on a rebrand (again), but either way DirecTV is one word with one T. Be careful of any communication that has it misspelled.
I get the sense that your "WARM" was sarcastic. We are trying to be helpful by giving you factual information and guidance. Nothing malicious is meant by it. It is simply a forum to discuss with other customers, so there is no welcome party for joining.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Ludwick577
ACE - New Member
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3.5K Messages
2 years ago
The title of your first post says "testing a remote"--then you say testing an email device.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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