New Member
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1 Message
Initial installation
I have 4 TV's in my home but they only sent me 3 boxes, which TV doesn't need a box to operate off of?
New Member
•
1 Message
I have 4 TV's in my home but they only sent me 3 boxes, which TV doesn't need a box to operate off of?
Jeffster
ACE - Professor
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411 Messages
3 years ago
You don't need to use a DirecTV Stream box to use the service, you can use a supported device.
Watch DIRECTV STREAM with Apple TV, Amazon Fire TV Stick, Roku®, and more.
See below for details:
DIRECTV STREAM
DIRECTV STREAM Device
Amazon
Amazon Fire TV (2nd generation or higher)
Amazon Fire TV Stick (2nd generation or higher)
Amazon Fire TV Edition Smart TV (2nd generation and higher)
Amazon Fire TV Cube
Android
Phones and tablets running version 5.0+ (OS 8+ recommended)
Apple and iOS
Apple TV (4th generation)
Apple TV 4K (5th generation)
Safari browser (version 13+ is recommended)
iPads, iPhones, and iPod Touch running version iOS 11+ (iOS 12+ recommended)
Google
Chrome browser (version 58+, 61 is recommended)
Chromecast Built-in TV (select models)
Chromecast (2nd generation and higher)
Roku
Roku Streaming Stick® (3500X, 3600X, 3800X) and Streaming Stick+ (3810X, 3811X)
Roku Express (3700X, 3900X, 3930X) and Express+ (3710X, 3910X, 3931X)
Roku Premiere (3920X, 4620X) and Premiere+ (3921X, 4630X)
Roku Ultra (4640X, 4660X, 4661X, 4670X) and Roku LT (2700X)
Roku 1 SE (2710X)
Roku 2 (2720X, 4210X)
Roku 3 (4200X, 4230X)
Roku 4 (4400X)
Non-4K Roku TV (5000X, 8000X)
4K Roku TV (6000X, 7000X, A000X, C000X, C000GB)
Roku Smart Soundbar (9100X)
Samsung
Samsung Smart TV
(2017, 2018, 2019, and 2020 models)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
3 years ago
@Zone6
Check your order. Was it only for 3 boxes or was their a 4th that never arrived?
DIRECTV STREAM can use their own dedicated streaming box or other 3rd party options (like Roku). The 3rd party options require you to download the DIRECTV STREAM app. So it is your choice which TVs get the dedicated boxes. Also certain "smart" TVs can download the DIRECTV STREAM app as well.
We don't have a clue what TVs you have. So don't know if any of them can download the app or need a box (DIRECTV STREAM or other) to use the service. This is a public forum that is customer to customer, not official support.
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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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