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11 Messages

Thursday, May 9th, 2024 5:06 PM

Is C71KW-400 the newest hardware for DTV Streaming?

This is in reference to the "no contract" DTV Streaming service where you can use a Roku, Fire Stick, Google Chromecast w/Google TV, Android TV, etc.  I use Fire Sticks and Roku, but I also have a used C71KW-400 I got from eBay and it works well.

My C71KW-400 says it was manufactured in 2019, so it's a bit old when it comes to  processor/memory/performance.

My question:  Is this the newest hardware (most powerful hardware) that I can get from DTV/AT&T for the no contract DTV Streaming service?

Thanks.

ACE - Expert

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6.3K Messages

10 months ago

They offer a dongle device called "Gemini" to contract subscription subscribers. It is not available to no contract subscribers ("Bring your Own Device"). I am not aware that this device is available by anyone outside of DirecTV.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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3.5K Messages

10 months ago

Gemini Air is available on Ebay and also Solid Signal's website. 

(edited)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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6.3K Messages

10 months ago

@Ludwick577 Good to know! Thanks.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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22.8K Messages

10 months ago

To clarify C71KW is the Gemini (or prior name Osprey?). The dongle is the Gemini Air.

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

11 Messages

10 months ago

Thanks.  Does the Gemini Air work with the DTV Stream no contract service?  Does the Gemini Air have more memory and faster processor than the "Gemini" C71KW-400?  Will it work faster through menus, etc?

ACE - New Member

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3.5K Messages

10 months ago

I have both and they work the same for me. I don't know the specific specs at the moment though. Key to speed on both of them is disabling pre-installed apps you don't use. Also, Gemini air is wifi only. No ethernet input. The box has an ethernet port and also uses wifi.

(edited)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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1.2K Messages

10 months ago

Besides having no Ethernet capability, the Gemini Air also doesn’t support an IR remote, so you’d be limited to the stock remote.  It does have a newer processor than the Gemini, so more performance (though the same amount of RAM and flash) and it might have hardware support for more codecs.  But on eBay they are currently selling for roughly 3 times what the Gemini is, so to my mind right now not worth the cost differential.  There’s a good chance the differential will get smaller over time - the Gemini Air is still a fairly recent item, so far fewer on the used market. 

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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