New Member
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1 Message
2 accounts, one email
I had 2 accounts with the same email address. I can no longer access both accounts. How can I fix this
New Member
•
1 Message
I had 2 accounts with the same email address. I can no longer access both accounts. How can I fix this
shannon02
ACE - Expert
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21.3K Messages
3 years ago
You where never suppose to have 2 accounts with one email address.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
Change email for one of those accounts. They were never intended to share an email between multiple accounts so causes issues.
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
Hello @dabeechum, let's help find a fix together to the accounts access.
Thank you to @shannon02 and @Juniper for your prompt responses.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message inbox (it's the chat icon next to the bell icon on the upper right corner of the Forums).
Sergio, DIRECTV Community Specialist
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