New Member
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1 Message
Does anyone know how I can get a refund for monies taken out of my account by directv after I had canceled and returned all equipment
Hi I have called directv about the issue of then taking payments from my credit card after I had canceled service and returned all equipment to no avail. I keep getting operators that tell me thT they can see that I am owed 6 months of payments deducted from my credit card after I canceled, and that they would refund the money but with no success. Each one I call tells me they will refund the money by check, or debit card but I have yet to receive the refund for overpayment. Can anyone help?
detuch254
ACE - New Member
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5.2K Messages
3 years ago
As this is a public forum, we have no access to accounts so we can’t help you.
Your best bet is a BBB complaint if you aren’t refunded for the extra six months of service.
I have a few questions though. Did you return ALL equipment and keep your shipping receipt? How much were you billed for during the six months? Was there a specific charge?
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
Contact BBB.
(edited)
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
Moving thread from DIRECTV STREAM to DirecTV.
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