Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

Tuesday, March 23rd, 2021

Get 50% off your past due balance*

I received an email today. Is this a scam?

Oldest First
Selected Oldest First

ACE - Sage

 • 

46.7K Messages

5 years ago

That's the official AT&T phone number. So give them a call and verify.

ACE - Expert

 • 

23.4K Messages

5 years ago

Make sure not to click the link in that email. Call AT&T or the DirecTV number manually to make sure you get the company.

A proactive discount offer, especially at that amount (50%) and of past due no less, is suspicious. So be cautious.

New Member

5 years ago

Yeah, I wouldn't click on the link. The information in the full header looked legit.

I noticed that about the phone too. I'll give them a call.

Thanks Litzdog911 and Juniper.

ACE - Expert

 • 

23.4K Messages

5 years ago

You're welcome. At the very least you avoided a scam. But if calling you find out you got a legit offer, well enjoy your bit of good luck.


NEED HELP?