New Member
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5 Messages
Multiple homes
Since the DTV chat option doesn’t work (again)……is there a discount for having more than one system on one account?
New Member
•
5 Messages
Since the DTV chat option doesn’t work (again)……is there a discount for having more than one system on one account?
Accepted Solution
Juniper
ACE - Expert
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23.4K Messages
3 years ago
Multiple homes = multiple accounts. Each is tied to their own physical service address for locals, RSNs, and taxes paid.
There is no multi-account/home discount.
To help save costs, if you travel seldomly (like seasonal snowbirds for example), you can suspend service for up to 6 months within a 12-month period. That way you only pay for the account currently in use as needed.
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litzdog911
ACE - Sage
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46.7K Messages
3 years ago
Nope
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
You can't have multiple systems on one account.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
Each DIRECTV account is only good for one home address. If you tried using two receivers in two homes, this would be considered mirroring theft by them.
Please elaborate. What do you mean by ‘system?’ There is no discount for adding additional receivers if that is your question. Each receiver costs an additional $7/mo as this is the access fee.
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nyybillsfan
New Member
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5 Messages
3 years ago
Thank you, you explained that well.
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nyybillsfan
New Member
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5 Messages
3 years ago
Detuch254
By system I meant all the equipment and programming so I would have 2 systems, one at each house. Right now I have DTV in Ga and cable in NY. Thinking of switching the cable to DTV. Now I understand that would require 2 accounts with no discount for having 2 vs 1. Thank you for your reply.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
@nyybillsfan thanks for confirming that. As stated before, one account is ONLY good for one home. DIRECTV wouldn’t give you a discount if they found out you were doing that, they would give you an immediate termination.
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nyybillsfan
New Member
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5 Messages
3 years ago
Installer said it was ok to do that. Not sure why it’s a problem as now I put one account on hold for 6 months when at the other property so only 1 account is active at any time. It’s just a nuisance to have 2 accounts and change saved programming. Not trying to scam the system. I’m sure many DTV customers do it.
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
To better assist you and to take a closer look at your options. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
We'll be waiting for you.
Daniel, DIRECTV Community Specialist
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
@nyybillsfan
As mentioned, taxes you pay, locals and RSNs authorized, are based on your physical service address. Having equipment at two homes on the same account would violate all that. By the rules, including your local tax laws, it is not permitted.
Yes in the old days, people would swap their boxes between the places and update the address accordingly. Or even "seasonal disconnect" boxes staying at place not in use. But too many wouldn't bother to call customer support and go through the process, and hoping the agent understood how to do it correctly. So after AT&T acquired DirecTV they shut down these options to ensure the rules weren't being violated.
So now, each home has their own account which makes sense. Then you just suspend as needed and only pay for the active service you are using. Makes the call to DirecTV a lot easier than the old way as well.
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