New Member
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2 Messages
U-verse TV AND DIRECTV!!!
Hello! We've had U-verse TV for a long time, along with Internet, landline Phone & Wireless phones. My wife signed up for DIRECTV a while ago and they came and set up the dish, etc. to get us started. I've noticed lately that we've been paying for U-verse TV and DIRECTV!!! I'm trying to stop the DIRECTV but can't find the right area to do so!!!!
shannon02
ACE - Expert
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21.3K Messages
4 years ago
Because there is none, you have to call DTV to cancel anything.
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MARKKEMP
New Member
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2 Messages
4 years ago
Thanks!! I'll try in the morning!
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Juniper
ACE - Expert
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23.4K Messages
4 years ago
@MARKKEMP
If your wife signed up for DirecTV, then she must call to stop it. Be aware that if it is under any kind of current agreement, such as the intro which is 24 months, then it is a early cancellation fee (ECF) valued at $20 for each month remaining.
When she gets the voice system she should say "cancel" to route her directly. They can go over the options and verify the ECF. Any returnable boxes go to a FedEx or The UPS Store (corporate locations) for the free return process.
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sandblaster
ACE - Expert
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2K Messages
4 years ago
So why did your wife sign up for Directv when you already have UVerse? Was she told that Directv was replacing UVerse or anything like that?
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