New Member
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8 Messages
20 year Directv customer, never had a Directv DVR, what are my options?
I’ve had Directv since 1999 when the first Tivo unit was introduced. And I’ve always used the Tivo for my DVR. Just this week, Tivo decided to get rid of the lifetime subscription customers by no longer supplying the program listings for Directv and refusing to provide customer support for any of the “lifetime” subscription units. I guess lifetime means, until we need more money.
Anyway, looking for a replacement DRV it seems like DirecTV offers a similar unit. As a 20 year subscriber with the XTRA package, what are my DRV options short of switching to Dish TV (which Tivo still offers program listing for). And what is the cost?
Thanks, Chris
DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
@dellaent we value these 20 years together, and we are not ready to see you go.
We have sent you a private message, please meet us there, so we can work on your equipment upgrade together.
We'll be happy to help.
Camilo, DIRECTV Community Specialist
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
@sandblaster
When I finally got my first DVR that option had been discontinued then. Having just under 2 years (20 months) would have equaled out. You are a fortunate one.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
@dellaent
DirecTV was not intended to connect multiple TVs to one box. It has always been a custom option on the consumer end. Though with a powered HDMI splitter you can still see about doing as you are used to.
Just only verify when you call that you have one TV. After install, then you hook up the splitter to connect your second TV and go from there. You still pay for the DVR/Whole Home DVR services ($10 and $3) but save the $7 for the additional TV because of only one box, and the $10 HD if you do it as a MPEG swap since new equipment is required to continue using the service.
Saying "upgrade" and you get the $10 HD, 24-month agreement, and might as well go with the Mini Genie at that point.
Streaming options have been increasing in their costs. It is expected with the more features and channel availability being requested by the consumer base as they were accustomed to with traditional pay TV providers, it is expected the cost will catch up to where we were at before.
For me I will stick with satellite. Internet where I live, plus my household's usage, means I cannot depend on streaming-only for my TV.
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