New Member
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2 Messages
DVR Issues
I am experiencing sound drops and random pixelation on recorded content. My HR44 has been in use since 2015. Does the hard drive need to be reformatted?
New Member
•
2 Messages
I am experiencing sound drops and random pixelation on recorded content. My HR44 has been in use since 2015. Does the hard drive need to be reformatted?
detuch254
ACE - New Member
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5.2K Messages
3 years ago
Possibly. This could also be a satellite signal issue.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
I would verify coax is finger tight and then do a red button reset. Also make sure the HDMI cord between it and the TV are secure on both ends. A couple things to try before losing all your recordings with a reformat.
Are you having the issue on other boxes?
What are the models of your other boxes?
Any error message along with the sound/pixilation issue?
Is it just recorded content and is it all of it or just some?
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Palommy
New Member
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2 Messages
3 years ago
Thanks for responding. After hours of communication with DirecTV, I will be having my receiver replaced.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
Please keep us posted if that fixes the issue. If not, you may want a tech to come out and resolve an issue with the dish or possibly cabling/splitters/etc
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