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New Member

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2 Messages

Thursday, March 30th, 2023

DVR Issues

I am experiencing sound drops and random pixelation on recorded content.  My HR44 has been in use since 2015.  Does the hard drive need to be reformatted?

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ACE - New Member

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5.2K Messages

3 years ago

Possibly. This could also be a satellite signal issue. 

ACE - Expert

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23.4K Messages

3 years ago

I would verify coax is finger tight and then do a red button reset. Also make sure the HDMI cord between it and the TV are secure on both ends. A couple things to try before losing all your recordings with a reformat.

Are you having the issue on other boxes?

What are the models of your other boxes?

Any error message along with the sound/pixilation issue?

Is it just recorded content and is it all of it or just some?

New Member

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2 Messages

3 years ago

Thanks for responding.  After hours of communication with DirecTV, I will be having my receiver replaced.

ACE - New Member

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5.2K Messages

3 years ago

Please keep us posted if that fixes the issue. If not, you may want a tech to come out and resolve an issue with the dish or possibly cabling/splitters/etc


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