Mentor
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43 Messages
HD DVR constantly disconnects from the internet
I currently have a HR20-500 HD-DVR that constantly disconnects from the internet and the whole home network and that will not allow playing prerecorded programs from my Genie recorder. Is the HD-DVR offered as a new piece on the DirecTV web site a different model?
Sport9898
Mentor
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43 Messages
5 years ago
I saw that error as soon as I hit post and tried to correct with an immediate follow up post but I guess it was missed. Thank you so much for all of your insight and patients. So far it appears to work.
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
You're welcome. Glad we could narrow down the issue and save you from ordering a replacement box or service call that wasn't needed.
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